| MINIMUM ORDER |
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There is no minimum order at
ShopUST.com. However, items are sold in cases for some products and in those
instances cases cannot be broken down.
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| INTERNATIONAL DELIVERY RATES |
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At SHOPUST.com, we export to the
following locations: Jamaica, Barbados, Bahamas, Trinidad and Toboga, and
Belize. For deliveries outside of these locations, please contact us directly
at customerservice@ShopUST.com.
Delivery rates are determined by the total weight or measure whichever is
greater, product, method of delivery and the destination of the delivery at
ocean port of call or airport. Upon final product checkout, a determination of
delivery charges shall be provided. Methods of delivery include: air and ocean.
All delivery charges are clearly indicated prior to finalization of your
checkout. However, ShopUST.com does not include charges for value added taxes
and fees or other government required taxes at your destination. Those taxes
are to be paid directly by the customer and are not included in the final
checkout price.
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| ADDITIONAL COSTS AT PORT OF CALL OR AIRPORT |
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ShopUST.com will charge you based on the
checkout price. However, ShopUST.com does not include charges for value added
taxes and fees or other government required taxes at your destination. Those
taxes are to be paid directly by the customer and are not included in the final
checkout price. In addition, you will be required to have a shipping agent with
you will have to pay at the ocean port of call or airport. Please contact the
shipping agent in your area to obtain the cost charged by the shipping agent by
contacting the agents directly. For addresses and telephone numbers for the
shipping agents, please click here.
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| HANDLING/PROCESSING FEE |
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For items that are bulky, above a
certain weight, or require additional handling or processing, a
handling/processing fee shall be charged. This handling/processing fee, if
applicable, shall be indicated prior to the finalization of your checkout.
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| HAZARDOUS ITEMS FEE |
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Items considered by SHOPUST.com to be
hazardous shall be assessed an additional hazardous item fee. This hazardous
item fee, if applicable, shall be indicated prior to the finalization of your
checkout.
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| DELIVERY LOCATIONS |
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SHOPUST.com delivers directly to
Jamaica, Barbados, Bahamas, Trinidad and Tobogo, and Belize. For all other
locations, please contact us directly at
customerservice@ShopUST.com. For locations within the United States
including Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands, Samoa and Guam,
please contact us at domesticorders@ShopUST.com.
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| DELIVERY OPTIONS |
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ShopUST.com offers ocean and air
delivery options. Charges for these options will be provided at checkout.
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| ORDER PROCESSING TIME |
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ShopUST.com wants to make sure you
receive your order as quickly as possible. Should receiving your order take
more than thirty (30) days, you may cancel the order in writing and receive a
full refund.
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| UNAVAILABLE OR DISCONTINUED ITEMS |
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In the event ShopUST.com is unable to
provide the purchased items, ShopUST.com will offer a full refund.
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| ORDER TRACKING |
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For order tracking, go to My Account.
You will be at the log in page. Please log in. You will be directed to the
Account History page. A full history of purchase orders will be displayed
with individual links for each order.
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| RETURN POLICY |
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All sales are final. However, you may
cancel an order within twenty four (24) hours after checkout at no charge. For
more information on cancellation, contact customer service at (305) 889-3347.
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| SECURITY AND PRIVACY POLICY |
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Out of respect for our customers
privacy, we will never sell, rent or otherwise share your personal information
with any outside companies. For the safety and security of our online
customers, we employ 128-bit encryption and are a Verisign trusted site. We do
not store credit card information on our servers. If you prefer, you may call
us at (305) 889-3347 to place your order.
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| BACKORDERS |
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Should you place an order for an item
currently out of stock, you will be notified as soon as possible either via
telephone or e-mail of the situation and presented with further options for
your review.
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| INSURANCE |
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ShopUST.com does not provide insurance
of any kind for freight. However, you may obtain insurance at your own cost.
For more information on insurance, please [click here]. If you choose to
purchase insurance, any cost for insurance shall be included in the checkout
price. ShopUST.com is not responsible for any goods damaged in transit. If you
do not select to purchase insurance, risk of loss during transit will be your
responsibility. ShopUST shall not be responsible for risk of loss in transit.
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| PAYMENT METHODS |
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We accept the following convenient forms
of payment: 1) Visa; 2) MasterCard; 3) American Express; 4) Visa/MasterCard
Check Cards; and 5) Discover. In addition, you may contact us at (305) 889-3347
regarding payment by: 1) personal and business checks; 2) money orders; 3)
cashiers checks; and 4) purchase orders for large organizations or government
agencies.
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| CHOICE OF LAW/CHOICE OF FORUM |
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Should any litigation arise concerning
any transaction with ShopUST.com, the customer agrees that this agreement shall
be interpreted under the laws of the State of Florida in the United States of
America. The customer further agrees that the agreed upon and proper
jurisdiction and venue for filing a lawsuit for any claim shall be exclusively
in Miami-Dade County, Florida in the United States to the exclusion of all
other jurisdictions and customer agrees to submit to said jurisdiction.
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